Got Drive? Join AnyVan as we make moving anything, anywhere miles better and build a career that moves just as fast.

Back in 2009, our CEO Angus saw half-empty vans everywhere and knew there had to be a better way! That's how AnyVan began. He set out to create the world's most efficient logistics technology and help halve the number of wasted miles by filling those empty vans.

Since then we've become the nation's favourite way to move, with over 150k five-star reviews and 5 million customers in the UK and Europe. Our team of 400 AnyVanners across London, Cape Town and Bogota is proving that moving doesn't have to cost the earth by helping save 8,520 tonnes of Carbon each year.

Head of Inbound Sales: The Guru of Conversion 🏗️📈

We don’t need a "Head of Department" who spends their life in boardrooms and color-coding spreadsheets. We need a Commercial Operator.

As our Head of Inbound Sales, you are the person who bridges the gap between high-level business strategy and the heat of the sales floor. You aren’t just reporting the numbers, you're the reason the numbers are going up. You own the culture, the coaching, and the commercial discipline of a multi-layered sales organization.

Your job is to build a scalable, high-velocity revenue machine. You’ll lead a team of Agents, Team Leaders, and Managers, turning them into a cohesive unit that doesn’t just "take orders," but builds value and closes with conviction.

What you'll own:

• The Strategy-to-Execution Bridge: You take the big business goals and translate them into "action plans" that your team actually understands and executes.

• Building a Coaching Culture: You don’t just coach agents, you coach the coaches. You’ll ensure that every leader under you knows exactly what "good" looks like and how to drive it.

• The Commercial Machine: You own the end-to-end conversion funnel. You’ll use data to spot the friction points, whether it’s discovery, qualification, or price confidence and fix them before they hit the bottom line.

• Scalable Systems: You aren't inheriting a perfect machine, you’re evolving one. You’ll define the processes, the scripts, the cadences, and the KPIs that make performance predictable and repeatable.

• The Performance Rhythm: You run the huddles, the pipeline reviews, and the forecasting sessions. You address underperformance with "warmth and edge" high support, but zero excuses.

This role is for you if:

• You’re a "Strategic Practitioner": You can design a value-based sales methodology (like SPIN) and then jump on the floor to demonstrate it live to a room full of skeptics.

• You Thrive on High Stakes: You’re at your best when the targets are aggressive and the pace is relentless. Ambiguity doesn't scare you, it's your playground.

• You’re Obsessed with the "Levers": You know exactly which lever to pull (Activity → Conversion → Revenue) to get the result you need by Friday afternoon.

• You Lead with Presence: You don't need permission to fix what’s broken. You bring the energy, the discipline, and the standards that pull the whole team upward.

This role isn't for you if you're looking for:

• A "Report-the-Weather" Job: If you just report the numbers without knowing how to change them,

• A Strategy-Only Seat: This is a player-coach environment. If you’ve forgotten what it’s like to carry a target or close a deal, this isn’t for you.

• A "Wait and See" Culture: We move at pace. We don't spend weeks in committee talking about things. We test, we learn, and we continually improve.

• The "General" Experience: You’ve successfully led multi-team sales organizations (Agents + TLs + Managers) in a high-volume B2C environment.

• The Sales DNA: You have a personal, proven track record of elite sales performance. You’ve been the top biller, and you’ve built top billers.

• The Methodology: You are a pro at value-based or solution-selling. You know how to move a team away from "price-quoting" toward "problem-solving."

• Data Fluency: You are dangerous with a dashboard. You use commercial insights to drive every decision you make.

• Resilience: You’ve scaled or transformed sales teams before. You have the "battle scars" to prove you can handle growth and change.

What you’ll bring:

• A solid proven track record of leading high performing b2c phone based sales teams.

• A "Floor-First" Mentality: You believe management happens on the floor, not in a meeting room. You have a proven track record of leading high-volume B2C teams where you’ve personally moved the needle on conversion through live intervention.

• Data as a Second Language: You don't need a data analyst to tell you when a shift is going sideways. You can look at a live dashboard, spot the bottleneck (speed-to-lead, talk time, or drop-off points), and pivot the team’s focus in real-time.

• Experience Leading Leaders: You’ve successfully managed a multi-layered team (Agents + Team Leaders). You know how to coach your TLs to be better coaches, ensuring your standards are felt even when you aren't in the room.

• A "High Care / High Challenge" Style: You build deep trust with your team, but you don't tolerate "coasting." You are comfortable having the "not good enough" conversation early and often, paired with the support to help them get better.

• Pace & Ownership: You don’t wait for permission or a "strategy deck." You see a problem in the queue or a dip in the revenue, and you fix it. You bring the energy that sets the tempo for the entire room.

• B2C Battle Scars: You understand the psychology of a B2C inbound lead, the urgency, the emotional triggers, and the "now or never" window. You know how to stop agents from becoming "order takers" and turn them into "value builders."

How we’ll know you’re the one:

We're not looking for a "good interview", we’re looking for a track record of high-stakes execution. You’ll be a great fit if:

• You can dissect a funnel in your sleep: When we show you a dashboard with dropping conversion, you don't just say "we need more training." You can pinpoint exactly whether it’s a lead-response time issue, a lack of discovery at the TL level, or a pricing confidence gap in the closing pitch.

• You’ve built "Coaching for Coaches": You can show us exactly how you took a group of Team Leaders and turned them into elite performance managers who drive their own standards without you in the room.

• You have a "Rebuild" story: You can walk us through a time you inherited a "messy" or "average" sales floor and transformed it into a high-output revenue machine through sheer discipline and process.

• You’re a Methodology Master: You can explain (and demonstrate) how to move a 50-person team from "order-taking" to "solution-selling" using frameworks like SPIN or similar value-based models.

• You don't need a map: You’re comfortable with the fact that we are growing fast. You don't ask "Where's the playbook?" you ask "Where are the tools so I can write it?"

Ready to drive the machine? We’re looking for a leader who wants to put their stamp on a high-growth business. No fluff, no hiding, just high-octane sales leadership.

What We Offer:

💰 Competitive Salary + Uncapped commission

🌴 Generous Time Off - 20 days annual leave

💪 Health & Wellbeing - ZAR1000 pr month towards cover with Momentum/Discovery

📈 Future Ready - 5% you, 5% us

🚲 Easy Travel - Free parking or transport home after 7pm

☕ Daily Perks - In-house barista coffee, free breakfast every day

🎉 Culture & Community - Weekly drinks, fun socials, and rewards that take you places (literally - last winners hit the Alps)

🚀 Career Growth - Join a disruptive technology leader and fast forward your career move

Our company values are:

• Have fun, get it done (work hard play hard, satisfaction in results, do the right thing)

• Progress over perfection (Innovate and disrupt, Curious and adaptable, Work quick, learn quicker)

• One team thinking big (Collaborate and communicate, Celebrate wins , Embrace challenges)

DE&I

We are committed to building an inclusive and diverse workplace where every voice is heard, every perspective is valued, and every individual has the opportunity to thrive. We welcome applicants from all backgrounds to be part of our mission and contribute to our vibrant culture.