Data Engineer

About AnywhereNow and Deepdesk

AnywhereNow is a fast-paced, mission-driven company transforming customer experience through AI-powered contact centre solutions. Our portfolio includes Dialogue Cloud, Tendfor, and Deepdesk, delivering cutting-edge capabilities across Microsoft Teams environments and enterprise CX platforms.

Deepdesk is an AI platform delivering real-time agent-assist solutions for customer support across chat, email, and voice channels. Using natural language processing (NLP), machine learning, and large language models (LLMs), Deepdesk extracts knowledge from multiple enterprise systems and delivers conversation insights, summaries, and next-best actions directly into agent workflows.

Deepdesk is currently on its Agentic AI journey evolving from assistive AI toward autonomous, goal-driven AI agents that can reason, act, and orchestrate tasks across multiple systems. This next phase of the platform requires robust, scalable, and intelligent data infrastructure at its core.

Deepdesk integrates seamlessly with CRM systems, contact-centre technologies, knowledge bases, and other business data sources — helping organisations improve customer experience and operational efficiency.