Front Desk Assistant

About You
You are a reliable and service-oriented professional who enjoys supporting daily office operations and being the first point of contact for visitors and internal teams. You are organized, detail-oriented, and comfortable handling multiple administrative tasks while maintaining a professional and welcoming environment. You are looking for stability, growth, and the opportunity to contribute to a collaborative on-site team.

You Bring to Applaudo the Following Competencies:

• High school diploma.
• At least 6 months of proven experience in front desk, receptionist, or administrative support roles.
• Knowledge of office management and basic bookkeeping.
• Strong organizational and multitasking skills.
• Excellent attention to detail and sense of responsibility.
• Trustworthy and discreet when handling sensitive information.
• Customer-service-oriented mindset.
• Analytical and problem-solving skills.
• Proficiency in Microsoft Office, especially Excel and Word.
• Intermediate English proficiency (B1 or higher).

You Will Be Accountable for the Following Responsibilities:

• Receive and manage incoming calls, redirecting them or taking messages as needed.
• Greet visitors and notify the appropriate staff members.
• Prepare and coordinate meeting rooms for visitors and internal meetings.
• Coordinate cleaning activities and schedules.
• Answer general inquiries and address complaints professionally.
• Receive, sort, and distribute letters, packages, and deliveries.
• Prepare outgoing mail, including drafting correspondence and securing parcels.
• Check, sort, and forward emails as required.
• Monitor office supplies and place orders when necessary.
• Maintain updated records, files, and documentation.
• Monitor office expenses and track related costs.
• Assist with procurement duties for events and celebrations.
• Manage petty cash and send weekly expense reports to the treasury team.
• Support additional administrative tasks such as travel arrangements and scheduling when required.