2026-7919 QA Analyst-Mid (Night Shift)

Large Account Operations is responsible for supporting the Underwriting Operations group by performing quality assurance activities to include process optimization, evaluation and implementing automation, visualization, and data solutions in support of the QA program. In addition, the QA Analyst will be a critical individual to gather and preempt requirements from stakeholders and be responsible for designing the appropriate mechanisms and will work closely with the stakeholders and team leadership

Responsibilities:

• As a QA Analyst you will be providing quality assurance, training, best practices, and solutions that enable process efficiency, automation, and data driven decisions.
• Hands-on in the design and execution of the quality program to include endorsements and policies for associated Business Units and Lines of Business.
• Design and implement complex PowerBI data visualizations
• Support implemented solutions by conducting root cause analysis on issues and corrective actions.
• Document and analyze quality findings and report out on findings in a clear way to managers and stakeholders. 
• Provides guidance to stakeholders on devising effective and efficient approaches to achieve project and program objectives.
• Supports business units in the resolution of in-depth user questions and issues.
• Ability to optimize and streamline the QA Program