Network Administrator

As a Network & Telephony Administrator, you will work with state-of-the art technologies to ensure continued function and administration of all IT network and IP telephony system (Cisco Call Manager) across the Group (including both Country Offices and site operations). You will assess and improve the network hardening, and you will manage security monitor systems (SIEM) with goal to ensure systems’ health security posture.

What you will need to do: 

• Ensure the smooth, secure operation and optimization of the Group’s Network, VoIP and Firewall infrastructure (including routers, switches, firewalls, VLAN, cabling, licensing, upgrades, troubleshooting etc.)
• Troubleshoot complicated issues of CUCM/Cisco Collaboration Endpoints/ISE/Firewalling
• Review daily health checks and take corrective action where necessary
• Perform analysis of network security needs and contribute to design, integration, and configuration of both networking hardware and software
• Manage vendors and partners related to networking and telephony
• Continually review IT processes and procedures to ensure constant improvements in service performance and make recommendations upwards
• Maintain system access, user accounts, network drives, passwords etc.
• Participate in cross-functional IT projects (e.g., ISE implementation)