Senior Manager, Asset Protection – Canada

Your Opportunity at ARC’TERYX:

As the Senior Manager, Asset Protection - Canada, you will play a critical role within the North America Retail team by supporting our employees and business operations in all aspects of risk and loss mitigation. In this role, you will lead the execution of Asset Protection best practices, policies, and programs within your assigned coverage area. You will work closely with retail store, field, and corporate leaders to identify opportunities, align on priorities, and establish consistent ways of working to achieve our collective goals. You will manage and maintain the physical security, shrink mitigation, and case management programs in support of the broader regional and global strategy. Additionally, you will serve as the primary point of contact all physical risk incidents and emergencies within your assigned area and support teams through the crisis response framework.

This role is based out of our North Vancouver office and is open to hybrid remote work.

Meet Your Future Team:

The Asset Protection and Resilience team is responsible for the mitigation of risk and reduction of losses across the entire business. This team operates across Retail, eCommerce, Corporate Offices, and Supply Chain to ensure the safety and security of all Arc’teryx assets. The Asset Protection and Resilience team is tasked with continually improving the consumer and employee experience while mitigating risks through the implementation of tools, policies, and awareness. This team works closely with every function of the broader organization to achieve this mission.

Your Opportunity at ARC’TERYX:

As the Senior Manager, Asset Protection - Canada, you will play a critical role within the North America Retail team by supporting our employees and business operations in all aspects of risk and loss mitigation. In this role, you will lead the execution of Asset Protection best practices, policies, and programs within your assigned coverage area. You will work closely with retail store, field, and corporate leaders to identify opportunities, align on priorities, and establish consistent ways of working to achieve our collective goals. You will manage and maintain the physical security, shrink mitigation, and case management programs in support of the broader regional and global strategy. Additionally, you will serve as the primary point of contact all physical risk incidents and emergencies within your assigned area and support teams through the crisis response framework.

This role is based out of our North Vancouver office and is open to hybrid remote work.

Meet Your Future Team:

The Asset Protection and Resilience team is responsible for the mitigation of risk and reduction of losses across the entire business. This team operates across Retail, eCommerce, Corporate Offices, and Supply Chain to ensure the safety and security of all Arc’teryx assets. The Asset Protection and Resilience team is tasked with continually improving the consumer and employee experience while mitigating risks through the implementation of tools, policies, and awareness. This team works closely with every function of the broader organization to achieve this mission.

If you were in the Senior Manager, Asset Protection – Canada role now, here are some of the core activities you would be doing:

Driving the broader regional and global Asset Protection strategic initiatives within your market.
Collaborating with retail and cross functional partners to drive risk and loss reduction activities and programs.
Identifying and supporting areas of risk opportunity at the store, market, and regional level.
Conducting regular store visits as part of the shrink mitigation program, new store openings, high risk store support strategy, and other market support needs as identified with your retail partners.
Managing and maintaining incident reports, investigations, and other requirements in the Arc’teryx case management system.

Are you our next Senior Manager, Asset Protection – Canada?

You have 8+ years of Asset Protection, Enterprise Resilience, or Corporate Security experience, preferably in the retail industry
You have advanced learning and development, such as a post-secondary degree in Criminal Justice, Occupational Safety, Security, or a similar business-related field
You have spent time in a government agency or military branch will be considered as a substitute in consideration of other qualifications
You have advanced certifications such as CFI, LPC, CLCP or other similar credentials
You have direct experience in shrink reduction programs, physical security solutions, and emergency response protocols
You have experience effectively communicating data in a way that enables strategic decision-making
You have excellent verbal and written communication skills
You are a strong advisor with the ability to build relationships and influence stakeholders at a global level
You have exceptional interpersonal and leadership skills and proven experience building high-performing teams 
You are proactive in identifying the root cause of issues and developing solutions
You remain highly flexible and adaptable when faced with ambiguity
You effectively balance autonomy and collaboration
You inspire breakthrough thinking and continuous improvement
You seek the best (not always the easiest) solutions, with an unwavering commitment to do what is right
Your passion for your work is paralleled by your passion for getting outside and living it
 
Candidates must have the ability to travel up to 50% of their working time. 

Compensation:

The salary range for this role is CAD$125,000 - CAD$165,000.