Attendant Care Manager

PURPOSE:

The Attendant Care Department Manager provides support to company leadership, ensures compliance with applicable regulations and policies, and promotes quality service delivery. This role requires adept management of remote and traveling employees, oversight of an administrative team, and coordination with field staff to meet in-person service requirements. The Manager embraces a systems-oriented approach, continuous improvement mindset, and coaching leadership style.

MINIMUM QUALIFICATIONS

• Bachelor’s degree or a combination of 5 years’ experience and education in the field of education, social work, disability services, or a related field
• Minimum 3-5 years’ relevant work experience, preferably in a Human Services field
• Experience supervising remote and/or field-based employees. Satisfactory background check
• Ability to obtain DPS fingerprint clearance card
• Proficient in Microsoft Office (Word, Excel, Outlook) and comfortable working with internal databases and large data sets.
• Familiarity with state and federal regulations related to attendant care services, including AHCCCS and DDD requirements.

Key Competencies

• Strong leadership and team coordination, including support for remote and field staff
• Ability to manage complex systems, priorities, and workflows
• Clear, professional communication with teams and stakeholders
• Highly organized with strong accountability and follow-through
• Skilled in analyzing reports and large data sets to ensure compliance
• Strong critical thinking and problem-solving abilities
• Commitment to continuous improvement and process efficiency
• Self-directed and reliable in remote settings, with flexibility to travel

Essential Job Functions

• Manage ATC Monitor schedules and ensure timely completion of required visits.
• Oversee staff hiring, training, supervision, and certification compliance.
• Coordinate payroll processes, incentive payments, and caseload assignments.
• Monitor visit quality, vehicle compliance, and staff adherence to policies.
• Lead department meetings and support communication across teams.
• Maintain accurate records and respond to audits or compliance requests.
• Ensure confidentiality, safety, and adherence to all organizational and regulatory standards
• EQUIPMENT
• Computer Internet
• Multi-functional printer/scanner Cell Phone
• May require the use of vehicle

WORK ENVIRONMENT

This job operates as a remote telecommuting position, as Arion Care Solutions does not provide a separate workplace at a corporate location. Working from home requires a high degree of discipline and the ability to have a space dedicated to work in the home and provision for childcare if appropriate. This position may require travel to different locations and in-person meetings.

Arion Care Solutions, LLC is an equal opportunity employer.