Network Advanced Services Engineer - Service Provider

Who You’ll Work With

When you join Arista as part of the Sales Engineering team, you're not just stepping into a role; you're becoming part of a team of industry experts and technical leaders. Typically reporting to the Regional Engineering Manager, you'll be working alongside some of the most skilled field engineers in the industry. Our team prides itself on not just understanding the technology but also the business impact and aligning our solutions with the larger goals of our clients. In collaboration with our Product Management and Software Development teams, you will play a pivotal role in steering product developments, offerings, and strategic direction to best serve our customers and prospects. Supported by the expertise of our world class Arista TAC, cutting-edge proof-of-concept resources, and support of the executive team, you are well-positioned to lead and innovate within the industry. 

What You’ll Do

Arista seeks an Advanced Network Services Engineer to provide advanced post-sales support to Regional Service Providers in the US. In this position you will act as an Arista subject matter expert and provide expertise in the routing & switching space to design, implement, and support (troubleshoot) our Software-Driven Open Networking deployments for carrier class service provider networks.  The ideal candidate will also have a level of comfort communicating across all functions within Arista, as well as with clients and partners.

• You will provide advanced post-sales engineering support for Arista's Campus and Service Provider networking deployments including our Cloud based WI-FI solutions for our Regional Service Provider accounts in the US region.
• Review customer network designs for an VxLAN or MPLS EVPN BGP based architectures and make recommendations for deployment
• Migrate or interconnect to/from Cisco, Juniper, and other vendors to Arista infrastructure
• Assist with configuration build-outs including creating network provisioning automation using Python and tools such as Ansible or Arista’s AVD
• Assist with lab implementation and customer education 
• You will assist with proof of concepts (POC) and in-depth testing to validate design scenarios.
• Provide bug scrubs and code recommendations
• Provide interface to TAC and internal development teams and the customer
• You will provide customer advice regarding architectural questions, product prerequisites, product features, etc.
• Assist Pre-Sales Engineer and Account Executives with designing Network solutions
• Establish and maintain strong relationships with key partners
• Attend key partner events, training sessions, and provide ongoing training with the customer teams globally
• Continue training to maintain expertise
• Ability to understand the client’s business objectives and technical needs
• Ability to meet Service Level Agreements (SLAs) for sales and clients
• Regularly exercises discretion and independent judgment
• Maintain professional relationships with teammates, partners, and clients
• Some travel may be required within assigned territory