Strategy and Operations Manager - Topshop/Topman

Join us as a Strategy and Operations Manager for Topshop/Topman and play a pivotal role in shaping the future of two of fashion’s most iconic brands. Working closely with the Managing Director and leadership team, you’ll blend consulting-level problem solving with hands-on operational delivery, driving growth and innovation that impacts millions of customers worldwide.

This is a varied role that will give you exposure to a breadth of strategic and operational challenges.  You'll have the opportunity to lead high-impact strategic initiatives, influence go-to-market strategies, and collaborate with cross-functional teams to accelerate Topshop/Topman’s success. 

The Details

• Lead strategic initiatives that accelerate growth and elevate the Topshop/Topman customer experience.
• Define and execute go-to-market strategies for new product launches, optimising pricing, promotions, and channel mix.
• Build and streamline scalable processes to speed up time-to-market for trend-led collections.
• Use data analytics and A/B testing to uncover insights, refine product positioning, and drive commercial outcomes.
• Develop and maintain dashboards and metrics to measure success, inform strategic decisions, and prioritise roadmaps.
• Drive continuous improvement across products, services, and operations through data-led thinking.
• Present strategic recommendations and business cases to senior leadership, supporting investment and growth decisions.
• Collaborate closely with product, operations, marketing, and finance teams - bringing clarity to ambiguity and turning insights into action.
• Champion Diversity, Equity & Inclusion strategies, supporting our inclusive culture.
• Supporting our culture by championing Diversity, Equity & Inclusion strategies.