Senior Product Manager, AI Journeys
Full-TimeJob Overview
Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.
Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.
With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in Deloitte’s Fast 500 (four years running!), LinkedIn’s Top Startups, Forbes’ Cloud 100 (five years running!), and Inc.’s Best Workplaces.
About the Role
We’re looking for a Senior Product Manager to sit at the crux of Attentive’s fully automated messaging efforts. In this role, you’ll own and grow AI Journeys—the product that transforms shopper intent into highly personalized 1:1 messaging at scale.
This is a high-impact, end-to-end product ownership role for someone who thrives in ambiguity, moves quickly, and is excited to shape the future of AI-driven commerce. You’ll balance near-term delivery with long-term vision, helping brands confidently adopt automation today while pushing the boundaries of what personalized shopping experiences can be tomorrow.
Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.
Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.
With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in Deloitte’s Fast 500 (four years running!), LinkedIn’s Top Startups, Forbes’ Cloud 100 (five years running!), and Inc.’s Best Workplaces.
About the Role
We’re looking for a Senior Product Manager to sit at the crux of Attentive’s fully automated messaging efforts. In this role, you’ll own and grow AI Journeys—the product that transforms shopper intent into highly personalized 1:1 messaging at scale.
This is a high-impact, end-to-end product ownership role for someone who thrives in ambiguity, moves quickly, and is excited to shape the future of AI-driven commerce. You’ll balance near-term delivery with long-term vision, helping brands confidently adopt automation today while pushing the boundaries of what personalized shopping experiences can be tomorrow.
What You’ll Accomplish
- Deliver the tools, controls, and visibility brands need to fully embrace AI-powered automation
- Translate complex AI systems into clear, actionable experiences for marketers
- Ensure AI Journeys feel understandable, predictable, and safe—without sacrificing performance
- Partner closely with Design, Engineering, Data Science, and Customer teams to build intuitive workflows and explainable outcomes
- Define and execute the product vision for smarter, higher-performing messages across channels and use cases
- Leverage real-time intent signals and machine learning to improve relevance, timing, and impact
- Identify new opportunities to expand AI Journeys beyond today’s use cases and unlock step-change value for brands and consumers
Your Expertise
- 4+ years of Product Management experience, ideally working on B2B SaaS, platforms, or data/AI-driven products
- Proven experience owning complex products from discovery through delivery and iteration
- Strong analytical and problem-solving skills, with the ability to balance data, intuition, and customer insight
- A true collaborator: you create clarity for others, raise the level of your teammates, and are genuinely easy to work with
- Accountable end-to-end: you take full ownership, sweat the details, and stand behind outcomes
You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.
For US based applicants:
- The US base salary range for this full time position is $175,000 - $219,000 annually + equity + benefits
- Our salary ranges are determined by role, level and location
#LI-BH1
Attentive Company Values
Default to Action - Move swiftly and with purpose
Be One Unstoppable Team - Rally as each other’s champions
Champion the Customer - Our success is defined by our customers' success
Act Like an Owner - Take responsibility for Attentive’s success
Learn more about AWAKE, Attentive’s collective of employee resource groups.
If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.
At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.