Retail Coaching Expert

In a continuously evolving retail landscape, ensuring consistent excellence across markets is more critical than ever. As client expectations grow and service standards evolve, empowering boutiques through structured coaching and performance tools has become a strategic priority.
To support this ambition, we are recruiting a Retail Coaching Specialist for a temporary 6‑month assignment. You will play a central role in strengthening our global coaching ecosystem, enhancing retail excellence, and providing field teams with the tools and insights they need to deliver an exceptional client experience.
This is a unique opportunity to join a dynamic environment, collaborate across functions, and contribute directly to global retail performance improvements.

Your main responsibilities will be to:

• Support the creation and enhancement of educational KPI tracking tools to improve global retail performance monitoring.
• Support the production of supports to ensure clarity and accessibility.
• Produce reports, dashboards, and insights to support Retail Performance leadership in strategic decision‑making.
• Contribute to retail excellence initiatives aimed at elevating service and customer experience standards.
• Coordinate and engage with the Area Retail Coach Community.
• Coordinate cross‑functional project initiatives supporting the Retail Excellence roadmap.