IT Coordinator

We are seeking an organized and detail-oriented IT Coordinator to join our dynamic technology team. In this role, you will serve as a central point of contact for IT operations, providing essential coordination and administrative support to ensure smooth IT service delivery across the organization. You will work collaboratively with IT teams, end-users, and external vendors to optimize processes, manage projects, and maintain operational excellence. This is an excellent opportunity for someone who thrives in a fast-paced environment and is passionate about supporting technology initiatives that drive organizational success.

• Coordinate and support IT projects from initiation through completion, including planning, implementation, monitoring, and result validation
• Manage IT ticketing systems and help desk operations, ensuring timely resolution and proper documentation of issues and requests
• Serve as a liaison between IT teams, departments, and external vendors, facilitating clear communication and ensuring alignment on priorities and deliverables
• Track and monitor IT project timelines, budgets, risks, and resource allocation, escalating critical issues to management for decision-making
• Maintain and update IT asset inventory, software licenses, and hardware tracking systems to ensure accuracy and compliance
• Prepare and distribute regular status reports, meeting minutes, and performance dashboards to stakeholders
• Support the onboarding and offboarding of employees, coordinating IT access provisioning and equipment allocation
• Assist with IT process improvement initiatives, analyzing workflows and recommending optimizations to enhance efficiency
• Manage administrative tasks including scheduling, expense tracking, and departmental budget monitoring
• Provide first-level technical support and troubleshooting guidance to end-users, escalating complex issues appropriately
• Collaborate with IT teams to implement new systems, tools, and technologies, ensuring smooth transitions and user adoption