Job Overview
- Review and evaluate customer quality requirements, communicate essentials to responsible departments.
- Quality management during project development.
- Prepare APQP or PPAP quality documents as team member of new projects and upload to customers' system.
- Define and track quality targets (e.g.: 0-km, warranty, ...). Regular reporting of quality key figures. Monitor quality performance in customer side.
- Handle 0km & field claims as customer representative. Support process quality team to resolve internal and external quality issues.
- Coordinate and lead customer audit.
- Develop and maintain good relationship with customers.
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