Job Overview
- Conduct client workshops and engage with stakeholders to gather comprehensive requirements and develop detailed functional specifications
- Contribute to product backlog refinement and assist the product owner in strategic product roadmap development
- Collaborate closely with software engineers and the team architect to ensure precise implementation of requirements and conduct thorough business testing
- Serve as a subject matter expert in credit, providing critical support to the Sales team on specialist inquiries and requests, while continuously enhancing domain knowledge and offering valuable insights to colleagues
- Assume ownership and accountability for the functionality of the Avaloq Region EU Platform, which is utilized by all European Avaloq clients in the credit sector
- Liaise effectively with teams responsible for technical frameworks and specific functional components to ensure seamless integration and optimal performance
- Participate in knowledge exchange and collaboration initiatives with business analysts across various countries to address market-specific requirements and work towards the development of standardized products
- Provide essential input for product documentation and conduct thorough reviews of artefacts created by technical writers to ensure accuracy and completeness
- Support existing clients by conducting in-depth analyses of reported incidents and responding to service requests in a timely and professional manner
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