Program Manager/Project Manager

Position Summary

The program manager will take charge of project department in field of projects allocation, team members training & guidance, resource allocation, conflicts coordination and troubleshooting support along with customer communication. Besides, this role oversees the planning, implementation, and monitor/control of projects assigned to him which have specified deliverables.

• Schedule, plan, estimate and manage risks according to project timelines and budgets.
• Be the bridge between the customers and the development/operation teams and ensure customers’ expectations are well executed within budget and timeline.
• Ensure projects compliance with engineering process and quality policies.

Roles and Responsibilities :The PMO manages project department and oversees the projects management life cycle (sales support, products development, mass production, customer & field support) and performs a wide range of duties including the following:

Manage the project department

• Allocate project to team member based on their capability and knowledge.
• Train and guide team members on project management and all knowledges required.
• Evaluate team members performance and setup the plan for personal career development.
• Eliminate concerns and conflicts of team’s work.
• Support team members for trouble shooting and resource coordination.

Plan the project

• Collect requirements from customers and Averna sales and define the scope of the project in collaboration with senior management.
• Create a detailed work plan which identifies and sequences the activities needed to successfully complete the project.
• Determine the resources (time, money, equipment, etc.) required to complete the project.
• Provide accurate budget and cost to management for quotation submission.
• Develop a schedule for project completion that effectively allocates the resources to the activities.
• Review the project schedule with senior management and all other stakeholders that will be affected by the project activities; revise the schedule as required.
• Determine the objectives and measures upon which the project will be evaluated at its completion.

Form the project team

• In consultation with the functional managers (including other Averna sites), identify and assign the right people with the right skills to the project team.
• Plan training as appropriate to the project team members if needed.
• Manage project team in accordance to the established policies and practices of the organization.
• Ensure that all project personnel receive an appropriate orientation to the organization and the project.

Implement the project

• Execute the project according to the project plan.
• Develop forms and records to document project activities.
• Set up files to ensure that all project information is appropriately documented and secured.
• Monitor the progress of the project and make adjustments as necessary to ensure the successful completion of the project.
• Establish a communication plan/schedule to update stakeholders and senior management including appropriate staff in the organization on the progress of the project.
• Review the quality of the work completed with the project team on a regular basis to ensure that it meets the project standards.

Control the project

• Write reports on the project (weekly progress summary and monthly project cost tracking) for management and stakeholders based on the reporting format prescribed.
• Identify, escalate and resolve issues, problems and risks of the project with the project team members.
• Communicate with customers and ensure flow of information to the relevant teams in a timely manner to meet customers’ expectations and requirements.
• Monitor project progress and schedule and ensure that the project deliverables are on time, within budget and at the required level of quality.
• Manage excursions and any unforeseen situations of the projects and take appropriate actions to ensure minimum impact to schedule, quality and cost targets.
• Ensure disciplinary compliance with the company policies as well as customers’ policies (if managing project at customers’ sites) by the project team members.

Evaluate and Close the project

• Ensure that the project deliverables are on time, within budget and at the required level of quality.
• Evaluate the outcomes of the project as established during the planning phase.
• Ensure proper closure of the project and close all outstanding issues.
• Report project end inventory of materials and ensure appropriate disposition with the Finance and Manufacturing teams.
• Perform lessons learned on the project with project team members, document them and take appropriate measures to improve on the next projects.

Others: Perform other related tasks as assigned by the direct supervisor or management.