Client Specialist

Join Our Customer Service Team in Gaupne!

We are looking for a structured, service-minded, and motivated Client Specialist (Temporal Contract) to strengthen our customer service team during a busy and important period. As a Client Specialist, you will play a key role in handling customer orders, coordinating deliveries, and ensuring a high-quality customer experience for our European clients.

This is an excellent opportunity to gain valuable experience in an international company and contribute directly to our core mission of delivering high-quality heat transfers across Europe.

The role will serve as a vital link between the customer and our operations/production team. The main responsibilities will include:

• Serve as the main contact point for customers, providing timely and professional support.

• Manage order handling and follow-up through data systems, email, and phone.

• Coordinate effectively between the customer and our operations team to ensure accurate and on-time deliveries.

• Proactively identify customer needs, solve issues, and escalate when needed.

• Maintain accurate documentation and ensure traceability throughout the order process.

• Contribute to building strong customer relationships in collaboration with the wider service team.