Consultant - Experience Designer
Job Overview
Fabric is a growing Melbourne-based software consultancy, established over 18 years ago. We partner with organisations to solve complex, business-critical problems and turn them into meaningful digital solutions. Our cross-functional teams work side by side with clients, combining design thinking, agile delivery, and modern technology to build software that creates real value. We’re curious, collaborative, and always evolving.
At Fabric, our Experience Designers play a key role in designing thoughtful, user-centred solutions for complex systems and services. As an Experience Designer, you will contribute to discovery and delivery activities across projects, working closely with more senior designers, business analysts, product owners, and engineers to translate research insights into effective solutions.
This is a hands-on role for a designer who brings curiosity, empathy, and initiative. Someone who learns proactively, is growing in their design capability, and is ready to grow into a confident, independent contributor across both discovery and delivery projects.
Success in this role looks like:
Delivering design work that creates meaningful user and business outcomes.
Driving day-to-day design activities on delivery projects with autonomy and attention to detail.
Supporting and learning from senior designers on complex or ambiguous discovery and delivery projects.
Collaborating effectively with cross-functional teams in agile environments.
Seeking, applying, and responding constructively to feedback to continually improve your craft.
Our Experience Design Consultants
Act with urgency, balancing pace with thoughtfulness
Embrace diversity in ideas, cultures, users, and teams
Demonstrate curiosity, always learning and seeking better ways
Deliver value to users and clients, grounded in evidence and empathy
Key responsibilities
Experience Design Execution
Confidently contribute to agile delivery teams, owning design deliverables across sprints.
Conduct qualitative research (e.g. interviews, usability testing), with support as needed.
Produce user flows, wireframes, and prototypes informed by personas, journeys, and Information architecture.
Validate design decisions using usability testing, heuristics, and accessibility checks.
Turn research findings into actionable insights and design direction.
Collaborate with developers, analysts, and product leads to ensure technical feasibility and scalability.
Apply design systems and accessibility standards to deliver consistent, inclusive experiences.
Support scope and estimation activities to align with delivery planning.
Manage your work to meet timelines and delivery goals.
Take part in agile rituals and communicate design intent clearly across disciplines.
Adapt designs in response to feedback, delivery constraints, or the project evolving needs.
Professional Growth & Consulting Practice
Take initiative in your professional development, actively building your skills, knowledge, and consulting capability.
Be proactive in identifying opportunities to add value, solve problems, or support your process, team and clients.
Reflect on feedback and performance to continuously improve your design approach and client interactions.
Represent Fabric’s values and professionalism in all client and team interactions.
Build trusted relationships with peers and clients by being reliable, open, and solution-oriented.
Practice Contribution
Contribute to internal design practice initiatives and community events, including critiques, knowledge-sharing, and ways of working.
Support the onboarding of new team members where appropriate.
Your key benefits of being a part of the Fabric team:
A variety of business domains to dive into including retail, finance, construction and logistics.
Creating innovative custom products to solve complex problems that existing solutions just can’t.
Collaborating with a team of top notch professionals who are obsessed with value, latest tech and the right way to build a digital product.
Ability to switch projects every 6-12 months to keep you challenged, excited and growing.
Strong support network from the delivery community of practice, leadership and our tech teams to help you address any client challenges you may face.
Very diverse and inclusive environment where people value feedback, connections and collaboration in a workspace.
Great office in CBD with all the amenities (yet you’re welcome to work remotely on most days!), fun team events, lunches and celebrations.