Program Coordinator, Operations

Program Coordinator, Operations

Position Overview: The Program Coordinator supports the Operational Program Management team by handling various administrative and coordination tasks. The role is integral to ensuring smooth program operations, effective communication with cross-functional teams, and timely execution of key milestones. The right candidate will possess strong organizational skills, attention to detail, and the ability to work collaboratively in a fast-paced environment.

Key Responsibilities:

• Website Management: Oversee website execution for key milestones such as launches and sales, ensuring timely and accurate updates.
• Marketing and Site Optimization: Assist with marketing execution tasks and implement site optimization tactics to enhance user experience and engagement.
• Customer Experience: Drive a seamless customer experience through effective product copywriting and thorough website QA tasks.
• Cross-Functional Coordination: Notify customer service, manufacturing, fulfillment, and customer service teams of upcoming launches as needed.
• Inventory Management: Own and manage the inventory catalog and statuses to ensure accurate and up-to-date information.
• Internal Collaboration: Collaborate with internal teams to ensure seamless program execution and alignment with overall business goals.

Qualifications:

• Bachelor’s degree in Business, Marketing, or related field.
• Ability to manage multiple tasks and prioritize effectively.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication.
• Critical thinking and problem solving.
• Team collaboration.
• Proficiency in Smartsheet or similar project management tools.
• Basic understanding of marketing and website management.