Customer Service Representative

This role is busy, varied, and the most important aspect is to provide exceptional customer service! You’ll be assisting with both front and back of house queries that come through via the phone, emails, and in person whether internal or external.

Successful Candidate​

As part of a dynamic and enthusiastic team you will be passionate about providing outstanding customer service. You will be well organised, have excellent communication skills and be able to cope well under pressure, never losing your cool.

You will be a natural problem solver, happy to investigate issues with web and phone orders whilst keeping customers or staff updated on their status.

You will have previous Customer Service or Front of House experience; and from the retail sector would be advantageous. You will be a confident computer user; you will also have some experience using spreadsheets and databases.