Cosmetics Manager - fixed term

We have an exciting fixed-term opportunity for an experienced leader and retail professional to join Ballantynes as our Cosmetics Manager.

Reporting to the Head of Sales, this role is responsible for leading our Cosmetic department, working closely with Brand Representatives, Beauty Buyer, Counter Managers and Sales teams to drive performance, maximise sales and deliver an exceptional customer experience.

Leading a team of around 40, you will play a key role in creating a high-performing, customer-focused culture that reflects the premium Ballantynes brand.

Key Responsibilities

• Deliver sales targets, budgets and key business KPIs
• Lead, coach and motivate the team to achieve strong commercial outcomes
• Build and maintain effective relationships with key cosmetic brand partners
• Develop team capability through coaching, training and regular performance conversations
• Ensure the smooth, efficient day-to-day operation of the department
• Champion an outstanding customer experience at every touchpoint
• Contribute positively to the wider Sales Leadership team
• Foster a safety-first culture, addressing risks and promoting safe work practices
• Drive high standards of presentation and maintain a premium store environment
• Build strong internal and external relationships, modelling positive and professional behaviours