Custody Service Officer

Job purpose:

In order to cope with increasing business needs, we need custody service experts to join our fast growing department. Qualified candidates will be chosen to perform day to day global custodian operational tasks. The most talented ones will have further opportunities to participate/manage projects or to take client facing roles.     

Responsibilities would be, but not be limited to, the following:

• Safekeeping customer assets.
• Reconcile securities and cash positions in an accurate timely manner.
• Collect and execute clients’ cash and security instructions in an accurate and timely manner.
• Follow up cash and security transaction settlement and resolve any issues.
• A to Z process of Corporate Actions, Proxy voting and/or Income events.
• A to Z process of Global Custodian tax services such as customer tax profile setup, certificates collection, forms, exemption (relief at source), reclaim (quick refund, standard refund), etc.
• Contribute to internal cross-training and operational procedure setup.
• Continually update knowledge of industry standards and developments to communicate to clients.
• Other tasks assigned by team manager and/or department head.   
• Support customers on boarding, KYC, handle/follow up on queries plus marketing and sales. 
• Participate/Manage settlement automation project and other projects in the pipe line.