Account Administration Assistant / Officer

Position: Account Administration Assistant / Officer

Job Purpose:

• To provide high quality banking service and manage portfolios of corporate customers with multi-cultural backgrounds and related KYC/AML documentation collection and ongoing due diligence review;
• Ensure that all client on boarding, account maintenance and transaction activities comply with internal policies and AML/CFT obligations;
• Provide account service to clients as an account manager;
• As back-up role to conduct the day-to-day counter operational work.

Main Responsibilities

Your key responsibilities will include (but are not limited to):

• Manage a portfolio of corporate customers for their banking needs, maintains relationships with the multi-cultural customer base and provide high quality service to the client in day-to-day business.
• Liaises with customers, internal departments, and third parties involved in customers’ daily operational requests.
• Conduct KYC and AML documentation and on-going due diligence review through periodic client visits, email contacts and telephone conversations.
• Control and mitigate daily operational risks and ensure the internal procedures being well followed.
• Provide account management service to clients belongs to other departments as per internal requirement.
• Conduct the system operation as back-up role.
• Perform any other tasks assigned by the Bank/Department.