Head of Country - USA

We're on the hunt for a Head of Country Operations (USA). Are you passionate about driving operational excellence, building high-performing teams, and leading strategic growth across the United States? Do you thrive in a dynamic, innovative environment where collaboration and results matter? If so, we’re eager to learn more about you!

As Head of Country Operations (USA), you will:

• Drive operational excellence and efficiency in all campaigns within the USA.
• Collaborate with senior leadership to develop and refine market strategy, translating it into actionable plans and metrics.
• Optimize processes from lead generation to deal closure, implementing tools and technologies to support efficiency.
• Define and monitor KPIs, provide regular reporting, and address underperformance through coaching and process improvements.
• Enable teams with resources, training, and up-to-date sales collateral.
• Foster cross-functional collaboration with marketing, finance, and customer success.
• Analyze data to identify trends and opportunities, generating insights for informed decision-making.
• Lead, mentor, and develop a high-performing operations team, building a culture of continuous learning and accountability.

If you have the following:

• Bachelor’s degree in business administration, sales, marketing, or a related field.
• Proven experience in sales/customer service operations or management, with a track record of driving performance and efficiency.
• Strong understanding of sales/customer service processes and best practices.
• Experience with CRM systems (e.g., Salesforce), automation tools, and analytics.
• Excellent analytical, problem-solving, leadership, and communication skills.
• Strategic thinking, business acumen, and a results-oriented mindset.

We’d love to hear from you!