Coffee Engineer
Job Overview
Job Title: Coffee Engineer
Reports To: Facilities Manager
Location: Field base
Contract Type: Full-time
Working Hours: 40 hours per week, Monday – Sunday
Salary Range: £40,000
Job Purpose
The Coffee Engineer is responsible for maintaining, servicing, and optimising coffee brewing and production equipment, ensuring exceptional product quality, equipment reliability, and operational efficiency. The role includes technical support, quality assurance, staff training, and continuous improvement across all relevant sites. Knowledge of La Cimbali, WMF, and Franke machines is essential.
Key Responsibilities
Equipment Management & Maintenance
Install, service, and repair coffee machines and brewing equipment, including La Cimbali, WMF, and Franke.
Conduct scheduled preventative maintenance and respond to equipment breakdowns.
Diagnose and resolve electrical and mechanical faults.
Maintain accurate service logs and technical documentation.
Manage spare parts and on-hand stock levels.
Quality Assurance
Ensure all coffee output meets company quality and consistency standards.
Perform calibration, extraction testing, and quality checks.
Collaborate with roasters and barista teams to optimise extraction and brew profiles.
Process Improvement & Troubleshooting
Identify opportunities for equipment performance improvements and workflow efficiency.
Conduct root cause analysis on recurring technical issues.
Support continuous improvement initiatives across production and retail sites.
Training & Support
Train staff on machine operation, cleaning procedures, and basic troubleshooting.
Provide onboarding support for new team members.
Act as a technical resource for retail and operations teams.
Health, Safety & Compliance
Ensure compliance with all health, safety, and food safety standards.
Follow regulatory requirements and internal procedures.
Promote and maintain safe working practices across all sites.
Person Specification
Skills & Competencies
Strong mechanical and electrical technical aptitude.
Excellent diagnostic and troubleshooting skills.
Clear communication and strong customer-service mindset.
Ability to work independently and manage a multi-site workload.
Confidence delivering training to non-technical staff.
Experience
Proven experience servicing or maintaining commercial coffee equipment (bean-to-cup, espresso, grinders, brewers).
Experience with La Cimbali, WMF, and Franke machines is required.
Background in engineering, manufacturing, or field-service roles.
Qualifications
Technical or engineering qualification (desirable).
Knowledge of single-phase and three-phase electrical systems.
PSSR training (advantageous).
Food Safety certification (advantageous).
Full UK driving licence (if field-based).
Working Conditions
Field-based or production environment.
May require early mornings, weekends, or flexible hours (40 hours/week, Monday–Sunday).
Travel between sites may be required.
Exposure to hot equipment and operational environments.
5. Performance Measures
Equipment uptime and reliability.
Coffee product quality and consistency.
Effectiveness of training delivered.
Accuracy of maintenance and service documentation.
Responsiveness to operational needs and call-outs.
Join a supportive and dynamic team where your skills and expertise will make a real difference across our estate.