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Insurance Coordinator

Posted March 02, 2026

Job Overview

Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Are you looking for a position in which you can set direction and help shape our department? If so, you could be the newest addition to our Group Insurance team as Insurance Coordinator.

DFDS’ shipping and logistics network covers northern and central Europe and reaches into Tunisia, Morocco, Egypt, and Türkiye. As part of Group Insurance, you will help ensuring that our people, vessels, terminals, trucks, trailers, and warehouses, together with our liability towards customers, third parties and society are adequately insured and that we have systems in place to do so in the most efficient manner.

Be part of the movement - and play your part.  

About the role  

This is a great opportunity if you wish to work within a multinational company, allowing you to work with colleagues of many different nationalities and in diverse roles and levels and to contribute to the updating and shaping of tomorrow’s way of administrating and communicating about insurances.

You will join Group Legal & Insurance in our beautiful headquarter in Nordhavn, Copenhagen, where we are a team of seven. You will report to Head of Group Insurance, Sisse Friis Nilaus.

We promise you a professional and joyful working environment where we care for each other while striving to deliver great service and good results. The position is versatile with varying supportive and administrative tasks that will include:

  • Collecting and managing renewal data and policy information to ensure optimal cover throughout the network

  • Premium calculation, allocation, and payment

  • Communication with insurers and brokers

  • Providing information to and staying updated with claims handlers and local businesses and ensuring smooth communication between them, brokers and insurers

  • Driving insights through data and data visualization including creation of dashboards

  • Developing more sophisticated ways of obtaining, managing and analysing renewal data and risk information

  • Preparing presentations to stakeholders and management

  • Optimising administrative procedures in general

About you

We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all. With this in mind, we think that you are dedicated, caring, collaborative and responsible. You need to be a good communicator, proactive, curious and not shy to reach out, while at the same time having great analytical skills and flair for data handling and excel.

We are looking for a candidate who is familiar with insurance administration or administration and accounting in general and who is interested in improving existing systems with new opportunities provided by AI and other digital tools.

The ideal person for this position will have the following qualifications:

  • Analytical and mindful of details

  • Good mathematical skills

  • Self-driven, structured, and result-oriented

  • Great at both verbal and written communication - most communication will be in English

  • Proficient in Excel (knowledge of Power BI is a plus but not a requirement) and interested in digital tools

  • Comfortable collaborating with both close and distant colleagues on all levels of the organisation 

Working at DFDS  

Join the movement and grow with us.  

It is important for us that you can develop comfortably in your role, so we will always make sure that you receive the right level of support to help you succeed and develop and we’ll encourage you to challenge yourself to acquire new skills and perspectives.  

We promote a great workplace with a diverse and vibrant community, a healthy work/life balance and flexible work arrangements. Our newly built headquarters in Copenhagen is a unique, modern workplace. Here, we enjoy our own game room, fitness facilities, cantina and café and a rooftop terrace with a beautiful ocean view, all just 5 minutes from the nearest train & metro station.

Are we a match? Then what are you waiting for? Apply Now.   

If you think your personality, skills, experience and desire match this role, we’d love to hear from you. Send us your resume as soon as possible as we’re keen to meet potential candidates on an ongoing basis.   

Is there something you need to know, we haven’t covered here, please do not hesitate to reach out to Sisse Friis Nilaus on [email protected].

We look forward to hearing from you. 

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