Automotive Service Advisor

Job Title: Automotive Service Advisor 
Location: Berman Infiniti of Niles
Schedule: Full Time
Pay: $100,000+ year - Commission pay plan

Job Responsibilities

• Greet customers promptly and courteously upon arrival at the service drive
• Obtain customer and vehicle information
• Listen attentively to customers' concerns and accurately document their vehicle service needs
• Determine and recommend necessary maintenance based on age, mileage and history of the vehicle.
• Prepare a complete and accurate estimate of cost for labor and parts.
• Keep customers informed of the status of their vehicle repairs and address any questions or concerns they may have
• Comfortably and clearly explain all completed work and charges to the customer
• Coordinate service appointments and ensure timely completion of service orders
• Collaborate closely with service technicians, parts department, and other dealership personnel to ensure efficient workflow and customer satisfaction

Company Benefits:

• Competitive PTO Policy
• Multiple Low-Cost Medical Insurance Options
• Low-Cost Dental, Vision & Life Insurance Options 
• Short Term & Long Term Disability
• Fully PAID Training
• 401K
• Automotive Service & Sales Discounts 
• Opportunities for Advancement