Service Manager

Berman Kia is looking for a Service Manager to add to the team! 
*Must have Dealership Service Management Experience*

Pay: $125,000-$150,000/ annually (Commission Position) 

The Service Manager will help lead a team of service professionals to deliver exceptional value and satisfaction to our customers on a continuous basis. You will help plan, train, lead, and monitor the performance of service advisors, service technicians, and support staff to promote 100% customer satisfaction and revenue growth in line with targeted business and financial objectives. 

We offer:

• Family Owned and Operated
• Career advancement opportunities 
• Full benefits (dental, health, vision, medical)
• 401(k), PTO

Responsibilities:

• Partner with all dealership personnel to ensure superior quality of service is delivered
• Supervise the activities of automotive service technicians to ensure efficient job performance and timely repairs
• Evaluate the performance of automotive service staff in order to acknowledge efficient employees and guide underperforming ones
• Interview, hire, and mentor service advisors and technicians
• Listen to client complaints and assist in addressing their issues and resolving challenges
• Oversee the disposal of wastes such as used engine oil, soot to ensure adherence to health and safety laws
• Assign and schedule work duties to auto service staff according to their skills