Program Manager, Payment Conversions

Our Fortune 100 financial services client is seeking a seasoned Program Manager of Credit & Debit Card Conversions to support a major card processor migration initiative for a large U.S. credit union.  This consultant will oversee the full lifecycle of two processor conversions—a debit card conversion scheduled for March 2026 and a credit card conversion in June 2026.

The ideal candidate brings strong expertise in both debit and credit card processor conversions, deep understanding of card operations, and experience managing cross-functional workstreams through complex migration timelines. This role requires proactive leadership, hands-on execution, and continuity across both conversions.

The Details:

• Location:  Fully remote within the United States; must be able to work according to Mountain Time.
• Duration: Approximately a 6-month consulting role through Blend with potential for extension (must be able to work on Blend’s W2).
• Travel: Occasional travel may be required for conversion weekends, anticipated for March 14–15, 2026 and June 20–21, 2026
• Benefits: We do offer benefits to our full-time consultants, including Health, Vision, Dental, 401K plan, Life Insurance, Employee Assistance Programs, and an incredibly supportive team cheering you on!

What you’ll do:

• Lead the end-to-end execution of debit and credit card processor conversions, ensuring alignment across business, operations, technology, and vendor teams.
• Guide the project through discovery, workflow mapping, planning, readiness, testing, and cutover weekends.
• Manage cross-functional workstreams, ensuring clear roles, responsibilities, timelines, and dependencies.
• Coordinate with external processor and services organizations, including Velera (PSCU/Co-op), FIS, Fiserv, and other card processing partners as relevant.
• Partner with the credit union’s internal stakeholders to assess readiness, integration points, risks, and operational impacts of both conversions.
• Drive the migration of payment and card-processing functions from the current processor to the new platform (Symcor).
• Oversee and track all conversion-related activities, including:
• Core system integration
• Issuer and cardholder impacts
• Data mapping and file processing
• Testing cycles and certification
• Mock conversions and cutover rehearsals
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• Provide structured governance, status reporting, risk management, and executive updates.
• Work behind the credit union’s firewall as part of the extended delivery team, ensuring seamless collaboration.
• Support command center operations and issue escalation during conversion weekends.
• Maintain continuity and leadership across both conversions to ensure strategic alignment and a smooth handoff to post-conversion support teams.