Client Partner (Hospitality, Travel, Retail)

We are seeking a Client Partner to drive the next phase of strategic growth and impact. This senior leader will be responsible for elevating and expanding relationships across a portfolio of high-value clients, serving as a trusted executive advisor who aligns Blend360’s capabilities to each client’s long-term business objectives. The Client Partner brings deep competency in AI strategy and transformation and has the executive presence and leadership acumen to guide both client executives and internal Blend360 leaders toward shared, sustainable outcomes.

Responsibilities

• Leads and owns the account strategy, growth execution, and overarching P&L.
• Identifies new business opportunities with existing client portfolio, pitches Blend360’s services and capabilities successfully to achieve closed deals; this includes writing proposals and Statements of Work (SOW).
• Negotiates best possible pricing to achieve the most optimal value for the client.
• Manages pipeline to include all leads, opportunities, notes and activities in a timely manner.
• Responsible for overall client satisfaction.
• Facilitates getting the right Blend360 talent, skills and offerings to the decision makers at the client.
• Serves as a strategic AI and transformation advisor to client stakeholders, helping shape and guide AI strategy, data modernization, and technology-enabled business transformation initiatives aligned to client long-term goals.
• Partners with and aligns internal Blend360 practice and capability leaders to orchestrate a cohesive, forward-looking approach to each client engagement, ensuring delivery excellence and long-term relationship health.