Product Manager

What is this position about?

• Own long-term product scope, defining epics and ensuring end-to-end case journeys are captured, documented, and validated as they evolve
• Define the value-creation story for the service and assist with quarterly OKR writing at the program level
• Ensure user delight and drive product toward the internal equivalent of product-market fit
• Anticipate, identify, and address risks and blockers that could impede engineering progress
• Work with Workstream Leads to define "good enough" criteria for shipping features and inform data quality for engineering enablement
• Act as the first user of solutions, routing feedback and results to Workstream Leads and business partners for prioritization
• Monitor engagement and retention metrics to track product-market fit evolution
• Triage user feedback back to engineering teams and subject matter experts
• Operate seamlessly across strategic (quarterly scope, OKRs) and tactical (sprint mechanics, documentation) horizons simultaneously