Senior Product Manager

What is this position about? 

• Own long-term product scope, defining epics and features, ensuring end-to-end use cases and workflows are captured, intent/capabilities are delivered, and the product is continuously validated 

• Drive results that deliver user delight and drive products toward product-market fit 

• Anticipate, identify, and address risks and blockers that could impede engineering progress 

• Work with clients and users to capture business requirements at the least necessary level of detail to support rapid delivery cycles 

• Support Engineering and Client collaborative working sessions and capture of feedback 

• Triangulate engineering, user testing and feedback, AI evaluation to deliver ship ready features 

• Monitor progress and % complete against longer term roadmaps and structure functionality and supporting dev ops & SRE work into work sprints and releases that deliver incremental value to the client 

• Act as the first user of solutions, routing feedback and results to Workstream Leads and business partners for prioritization 

• Monitor engagement and retention metrics to track product-market fit evolution 

• Triage user feedback back to engineering teams and subject matter experts 

• Operate seamlessly across strategic (quarterly scope, OKRs) and tactical (sprint mechanics, documentation) horizons simultaneously 

• Translate technical constraints and trade-offs into business language for client and executive stakeholders 

• Facilitate prioritization decisions across competing client, engineering, and business demands 

• Own and maintain product documentation (specs, roadmaps, release notes) as the single source of truth across teams