Job Overview
- Own long-term product scope, defining epics and features, ensuring end-to-end use cases and workflows are captured, intent/capabilities are delivered, and the product is continuously validated
- Drive results that deliver user delight and drive products toward product-market fit
- Anticipate, identify, and address risks and blockers that could impede engineering progress
- Work with clients and users to capture business requirements at the least necessary level of detail to support rapid delivery cycles
- Support Engineering and Client collaborative working sessions and capture of feedback
- Triangulate engineering, user testing and feedback, AI evaluation to deliver ship ready features
- Monitor progress and % complete against longer term roadmaps and structure functionality and supporting dev ops & SRE work into work sprints and releases that deliver incremental value to the client
- Act as the first user of solutions, routing feedback and results to Workstream Leads and business partners for prioritization
- Monitor engagement and retention metrics to track product-market fit evolution
- Triage user feedback back to engineering teams and subject matter experts
- Operate seamlessly across strategic (quarterly scope, OKRs) and tactical (sprint mechanics, documentation) horizons simultaneously
- Translate technical constraints and trade-offs into business language for client and executive stakeholders
- Facilitate prioritization decisions across competing client, engineering, and business demands
- Own and maintain product documentation (specs, roadmaps, release notes) as the single source of truth across teams
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