Make Your Resume Now

Customer Service Representative - Intern

Posted September 19, 2025
Full-time
Internship

Job Overview

About Blys:

Imagine a world where you could get the best services and products in wellness delivered to you with the tap of a button. That’s what we’re building at Blys.

We are on a mission to improve the quality of life and overall happiness for people around the world by providing easy access to wellness & self-care. We bring the best treatments to your door by seamlessly connecting you to qualified & independent professionals in wellness, fitness, and beauty.

This also means empowering self-employed professionals to create flexible, safe, and reliable income opportunities for themselves, who earn millions of dollars every year through our platform.

With over 50,000 5-star ratings and a community of 150,000 customers, Blys is a leading global booking platform for mobile / in-home wellness services, currently available in Australia, New Zealand, Canada, the United States, and the United Kingdom.

Role Overview:

As a Customer Service Representative Intern at Blys, you will have the opportunity to gain hands-on experience in customer service and communication. You will assist our customer service team in handling inquiries, processing bookings, and resolving issues faced by our customers. This internship is ideal for someone looking to develop their skills in a supportive environment, gain insights into the wellness industry, and contribute to enhancing customer experiences.

Responsibilities

  • Assist in processing bookings and handling customer inquiries in a timely and professional manner.
  • Respond to phone calls, emails, and live chat inquiries.
  • Provide customers with accurate information and assistance regarding their inquiries.
  • Help maintain and update the company’s knowledge base and Help Center.
  • Support outbound communications and follow-up activities.
  • Perform other duties as assigned to support the customer service team.

Requirements

  • Currently pursuing a Bachelor’s degree in Business Administration, Marketing, or a related field.
  • Excellent communication skills (verbal and written).
  • Friendly and approachable demeanor with the ability to build rapport with clients.
  • Positive and proactive attitude, with a willingness to learn and improve.
  • Basic problem-solving skills and the ability to handle customer inquiries professionally.
  • Attention to detail and good organizational skills.
  • Familiarity with Google Apps and basic computer skills.
  • Able to manage time effectively and prioritize tasks.
  • Previous customer service experience is a plus but not required.
  • Must be available for a minimum of 3 months.'

Benefits

Why you should join Blys

  • Fast-growing and exciting start-up with excellent growth opportunities
  • Mission-led company - we want to change the world!
  • World-class team - be part of a young and dynamic team of A+ players
  • Rewarding work - interesting & challenging problems to solve
  • Fun & open culture - we love having fun, learning new things and helping each other excel
  • Positive company outlook - well-funded, profitable and growing fast
  • Significant influence on company direction and performance - working closely with an experienced team
  • Competitive remuneration package
  • Balanced work hours
  • Five - day work week
  • Fun team events including company trips
  • A chance to make a real IMPACT on 150,000+ actual customers - your work will change lives!

Hiring process & next steps:

If this is you, we want to hear from you! 

  • Apply now with your resume and cover letter (strictly no agencies)
  • We’re passionate about wanting to attract the very best, which means a rigorous and competitive hiring process.
  • We aim to find talented team members and work with them for a long time.

Our hiring process is:

  • Review of your application
  • Initial Interview
  • Assessment
  • Final Interview
  • Offer
  • Formalise with a permanent full-time contract and welcome you to Blys!

Ready to Apply?

Take the next step in your career journey

Stand out with a professional resume tailored for this role

Create Resume