Sales Advisor - PT - Illum

At BOGGI Milano, we believe in the value of Italian excellence, attention to detail, and authentic relationships with every client.

For us, every sale is an encounter, every client a story.

Entering a boutique means experiencing contemporary elegance.

 Role

As a Sales Advisor, you will be a true Brand Ambassador: welcoming each client with care, understanding their needs, and guiding them through a personalized and memorable shopping experience—both in-store and online.
Your contribution will be essential to strengthening the brand image and achieving sales goals through quality service and trusted relationships.

 Responsibilities

• Deliver exceptional service, enhancing every client interaction and promoting the Brand, the product, and loyalty programs.

• Understand customer needs, passionately present the product, and guide them toward the best choice.

• Build long-term relationships with clients, fostering trust and loyalty.

• Promote complementary and omnichannel sales (Click&Collect, Seek&Send, in-store tablets).

• Contribute actively to individual and team sales targets.

• Handle customer requests or complaints professionally, together with the Store Manager.

• Maintain store order and image (front and back areas) aligned with brand standards.

• Support omnichannel flows and inventory activities.

• Assist with cash operations and procedures in compliance with company policies.

Who we are looking for

• You have a strong passion for fashion and customer service.

• You stand out for elegance, empathy, and relational skills.

• You are proactive, results-oriented, and eager to learn.

• You have a positive, collaborative team mindset.

• Previous experience in fashion, luxury, or premium retail is a plus.