Office Manager
Full-TimeJob Overview
At Bone Dry Roofing, we don’t just build roofs—we build careers. As a trusted leader in residential and commercial roofing, we take pride in delivering high-quality craftsmanship, exceptional customer service, and a team-first culture that sets us apart in the industry. In 2024, Bone Dry Roofing was named Roofing Contractor of the year and made the list of the Best Places to Work in Indiana by the Indiana Chambers of Commerce. We're not a franchise; we're a family-owned and operated business with 19 locations and 500+ employees.
We’re currently looking for motivated, reliable individuals who are ready to grow with a company that values hard work, accountability, and long-term success. Whether you're experienced in the field or looking to take the next step in your career, Bone Dry Roofing offers the training, support, and opportunities you need to succeed. If you’re driven, take pride in your work, and want to be part of a company that invests in its people, we’d love to hear from you.
At Bone Dry Roofing, we don’t just build roofs—we build careers. As a trusted leader in residential and commercial roofing, we take pride in delivering high-quality craftsmanship, exceptional customer service, and a team-first culture that sets us apart in the industry. In 2024, Bone Dry Roofing was named Roofing Contractor of the year and made the list of the Best Places to Work in Indiana by the Indiana Chambers of Commerce. We're not a franchise; we're a family-owned and operated business with 19 locations and 500+ employees.
We’re currently looking for motivated, reliable individuals who are ready to grow with a company that values hard work, accountability, and long-term success. Whether you're experienced in the field or looking to take the next step in your career, Bone Dry Roofing offers the training, support, and opportunities you need to succeed. If you’re driven, take pride in your work, and want to be part of a company that invests in its people, we’d love to hear from you.
Job Overview
Duties and Responsibilities
- Process all sold projects.
- Create job packets and leave in the appropriate area.
- Process credit applications for salesmen.
- Call the homeowner to schedule roofs and other projects.
- Send roof orders to the Distributor.
- Send payment links and reminders after each project.
- Facilitate the closing process of each completed project
- Make AR calls.
- Enter completed repair job pictures in CRM.
- Answer all calls - make sure all calls get answered even if having to put someone on hold is needed
- Greet all incoming customers.
- Schedule and confirm sales appointments
- Call all Contractor Nation and Home Advisor leads - if unable to reach by phone and email is given, send a short email
- Process route sheets daily, including task information from prior day and reschedule any appointments listed to be rescheduled on route sheets.
- Process open proposals in CRM.
- Secure mail and apply any payments from checks received.
- Make deposits
- Do courtesy reminder calls for appointments - mark customers on the route sheet with a check mark if you spoke with them and a "LM" if you had to leave a message.
Qualifications
- High school diploma or equivalent
- Valid driver's license
- Pass a background check and Pre-employment Drug Screen
- Prior customer service experience preferred
- Prior administrative/office experience a plus
Compensation and Benefits
- Hourly compensation range of $18 to $20 commensurate with experience
- Medical, Vision, and Dental insurance
- Company paid Life Insurance
- Company paid short-term disability
- 401(k) plan
- PTO, Vacation, and Holiday pay
At Bone Dry-We build more than roofs. We build careers!
Whether you begin in production as an apprentice or technician, or in administration, customer service, or sales, you will be provided great training and development, leading to career advancement opportunities. Apply and start on your career path today.