Team Lead Workplace Technology (f/m/x)

bonial helps you save time, money and paper!

We are a digital advertising partner for offline businesses - we support retailers in their marketing activities and help them find a new audience. Would you like to join and be a part of digitalisation of retail?

Bonial is part of Axel Springer SE and is disrupting the retail landscape as the leading "Drive to Store" partner in Germany and France. Through our platforms "kaufDA" and "MeinProspekt" in Germany, and “Bonial” in France, we connect millions of users with their favorite shops and brands—driving real impact every single day.
We are in the midst of an exciting growth phase, scaling fast and transforming the way people discover retail. At Bonial, we thrive in a high-performance, fast-paced environment fueled by motivated, results-driven individuals who are passionate about making a difference. If you’re looking to be part of a dynamic team that’s shaping the future of retail, we’d love to meet you.

bonial welcomes both full- and part-timers!

INTRODUCTION 

We are looking for a Team Lead to manage our Workplace Technology team. You will be responsible for ensuring that all Bonial employees have the systems, services, and support they need to be productive and efficient. This includes managing our group IT infrastructure, end-user support, and business applications.

Your responsibilities:

• Team Leadership: Lead, mentor, and develop a team of IT professionals responsible for Workplace Technology, including helpdesk support, desktops & endpoints, enterprise applications, and user management

• End-User Support: Oversee the delivery of high-quality end-user support, ensuring timely resolution of IT issues

• Infrastructure Management: Manage and maintain our corporate IT infrastructure, including networks, servers, and desktop systems

• Application Management: Manage and support business applications such as Slack, Miro, Confluence, Jira, M365, and Google Workspace

• Service Delivery: Ensure the smooth operation of all workplace technology services, including printers, phones, and meeting rooms

• Stakeholder Management & Collaboration: Work closely with other IT teams and departments to deliver integrated solutions

• Vendor Management: Manage relationships with relevant vendors and service providers

• Project Management: Lead and manage IT projects related to workplace technology initiatives

• Documentation: Ensure proper documentation of systems, processes, and procedures

• Continuous Improvement: Identify opportunities to improve workplace technology services and processes

• Security: Implement and maintain security best practices for all workplace technology systems and services, including access control, data protection, and vulnerability management