Inventory Control Manager

Position Summary:

The Inventory Control Manager is responsible for the accuracy, integrity, and operational health of inventory across the distribution center. This role serves as the single-threaded owner of inventory control processes including receiving, putaway, replenishment, cycle counting, and inventory adjustments. 

The Inventory Control Manager leads a team, partners cross-functionally with Fulfillment, Customer Care/Returns, Supply Chain, Finance, Marketing, and Product and ensures the Warehouse Management System (WMS) accurately reflects physical inventory at all times. This position requires a strong analytical mindset, hands-on warehouse experience, and a continuous improvement orientation to drive accuracy, efficiency, and scalability as the business grows. 

Essential Job Functions:

• Own end-to-end inventory accuracy, location integrity, and system alignment between physical inventory and the WMS/ERP
• Develop, manage, and execute a structured cycle count program, including ABC classification, count frequency, tolerance thresholds, and corrective action plans
• Lead root-cause analysis for inventory variances, shortages, overages, and adjustments; implement sustainable corrective actions 
• Serve as the WMS super-user for Inventory Control, Receiving, and Replenishment workflows, including exception management and reason code governance
• Oversee receiving, putaway, replenishment, and inventory movement processes to ensure timely, accurate, and compliant execution
• Monitor and report inventory KPIs on a regular cadence (daily, weekly, monthly), including inventory accuracy, cycle count completion, dock-to-stock time, and adjustment trends
• Partner with Fulfillment leadership to maintain healthy pick faces, minimize stockouts, and support slotting and re-slotting initiatives
• Partner with Supply Chain to ensure receiving accuracy, PO discrepancies, and dock-to-stock execution, while supporting Finance with inventory reconciliations, adjustments, and audit requests
• Lead, coach, and develop Inventory Control team members through clear expectations, and training documentation
• Create, maintain, and enforce standard operating procedures (SOPs), visual standards, and training documentation
• Identify and lead continuous improvement initiatives using data, process mapping, and standard work to reduce errors, waste, and inefficiencies
• Ensure compliance with safety, cleanliness, and organizational standards across all inventory areas

Required Minimum Qualifications/Job Knowledge:

• 5+ years of warehouse or distribution center experience, with at least 1-3 years in an Inventory Control or operations leadership role
• Demonstrated experience owning inventory accuracy, cycle counting, and inventory adjustment processes in a WMS-driven environment
• Strong working knowledge of Warehouse Management Systems (WMS) 
• Proven ability to analyze inventory data, identify trends, and translate findings into actionable improvements
• Experience leading and developing hourly teams including training, performance management, and accountability
• Experience using Microsoft Office and Google Workspace for reporting, documentation, and collaboration
• Proficient in Microsoft Excel and/or Google Sheets (pivot tables, lookups, formulas, data validation)
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment
• Continuous improvement mindset with experience improving processes, accuracy, and operational discipline
• Excellent communication skills and the ability to partner cross-functionally with operations, finance, and support teams
• Comfortable operating in a fast-growth or change-driven environment where processes are still evolving

Preferred Qualifications:

• Experience managing inventory control in a high-SKU, omni-channel distribution environment (eCommerce, wholesale, and/or retail fulfillment)
• Advanced experience designing and maintaining cycle count programs, including ABC classifications, tolerance thresholds, and variance escalation workflows
• Familiarity with Lean, Six Sigma, or continuous improvement methodologies
• Experience leading process improvements related to dock-to-stock time, replenishment efficiency, slotting, or space utilization

Physical Requirements of the Job:

This is a highly active position. Managers spend most of each shift standing or walking and must regularly bend, stoop, crouch, and climb short stairs. Frequent tasks include grasping items, lifting or carrying boxes of 10 lbs or more, and pushing or pulling loads using Material Handling Equipment. Work may occur in hot or cold environments. Reasonable accommodations are available.

How You Will Be Rewarded:

•  Competitive Salary

•  Generous Paid Time Off, including Christmas Eve through New Year’s Day Off

•  Paid Sick Time 

•  Benefits – Medical, Dental, Vision, including Company Paid Life Insurance

•  Supplemental/Voluntary Insurance Plans through Aflac

•  401(k) Plan with Company Matching

•  Clothing Stipend

•  Born Primitive Free Gym Membership

GENERAL INFORMATION

This job description is not intended to provide a complete and comprehensive list of all job duties, requirements, and responsibilities. Instead, it is provided as a general overview of the expectations for the position. This industry functions five days a week, eight hours per day, and sometimes more. Regular attendance in accordance with company standards is essential for success in this position.

Born Primitive is an ADAAA compliant and equal opportunity employer. We welcome applicants from all backgrounds. Employment decisions will be made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, veteran status or any other protected status.