IT Delivery Manager

The IT Delivery Manager provides on-the-ground leadership for our Abu Dhabi IT teams. This pivotal role ensures consistent delivery throughput, high-quality standards, and strong engagement with local and global stakeholders. You will act as deputy for Papendrecht-based team managers, working closely with IT Services, IT Data Services, IT Cyber Risk Management, IT Support, and local service/infra teams. The Abu Dhabi IT team currently consists of over 40 members and continues to grow.

Your responsibilities as an IT Delivery Manager are:

• Lead and coach Abu Dhabi IT teams on behalf of the team manager responsible.
• Foster communities of practice (Applications, Data, Automation, QA/Testing, DevOps) to standardize ways of working.
• Manage dependencies across teams and with Papendrecht, track delivery predictability and value realization.
• Act as Business Relations Manager for Building 7 organization.
• Coordinate with external vendors and partners to ensure seamless service delivery.
• Act as local incident commander for major application/platform incidents.
• Handle day-to-day tasking and prioritization for Abu Dhabi teams on behalf of the team manager responsible.

Your qualities
You can make your mark as IT Delivery Manager if you have:

Education and Experience

• Bachelor’s degree in IT, Computer Science, Engineering, or equivalent experience.
• Minimum of 5+ years in IT delivery, with at least 2+ years leading cross-functional teams (applications, data, automation, software).
• Experience of working in an international, diverse organization.
• Domain knowledge in engineering, maritime, offshore, or EPC environments is advantageous.

Skills and Key Competencies

• Strong leadership and coaching abilities, with a track record of developing high-performing teams.
• Excellent stakeholder management and communication skills across diverse business and technical groups.
• Solid understanding of IT delivery practices, DevOps, automation, and agile methodologies.
• Strong analytical and problem-solving skills with the ability to manage dependencies and priorities.
• Adaptability, resilience, and a proactive approach to challenges and opportunities.
• Capable of bringing teams and colleagues together, strong employee development focus and being the linking pin between our office in Abu Dhabi and HQ in the Netherlands