External Communications Lead

We are looking for an External Communications Lead to join our growing team! In this role, you will develop and execute public relations strategies that support Brightspeed’s reputation, brand visibility, and business priorities. Reporting to the Director, Enterprise Communications, you will partner with internal leaders, external agencies, and other stakeholders to position Brightspeed for success through proactive communications, media engagement, executive visibility, and reputational risk management.  

As an External Communications Lead, your duties and responsibilities will include:

• Support the development and execution of external communications strategies aligned with company objectives, brand positioning, and business priorities
• Build and maintain relationships with national, trade, and local media outlets to secure coverage that supports Brightspeed’s communications priorities and enhances brand visibility
• Develop and execute media relations plans, including support for national placements and localized campaigns that strengthen community engagement
• Monitor the competitive and external landscape to identify public relations opportunities and emerging reputational risks
• Manage day-to-day relationships with public relations agency partners to ensure alignment with company goals, deliverables, and performance expectations
• Partner with internal teams, including Marketing, Sales, Finance, Technology, Human Resources, and other functions, to align public relations initiatives with broader business strategies
• Support executive communications efforts, including development of messaging, press materials, talking points, and other external communications content
• Assist in developing and maintaining crisis communications plans, messaging, and response
• Review and coordinate external speaking engagements involving executives and subject matter experts to ensure message consistency and alignment with company priorities
• Partner with the social media team to align corporate messaging across social channels and support content planning
• Draft and manage press releases, media briefings, executive materials, and other public-facing communications
• Track, analyze, and report on media coverage and public relations campaign performance, providing insights and recommendations for improvement
• Support team members and contribute to a collaborative, high-performing communications environment