Executive Assistant

WE ARE HIRING AN EXECUTIVE ASSISTANT

Ever opened a new bank account and got a weekend away? Spent on fashion and received a personal styling session? Picked up groceries and walked away with cinema tickets?

If so, you’ve probably experienced a TLC Worldwide campaign - without even knowing it.

At TLC, we help the world’s biggest brands drive customer acquisition, loyalty and engagement with emotionally engaging, experience-led rewards. From global banks to high street retailers, our programs are designed shift behaviour, boost ROI and build genuine brand love – at the fraction of the cost of discounting and cash offers. Backed by COSMOS, our all-in-one program platform, we deliver personalised campaigns at scale with live data, smart insights, and seamless customer journeys.

We’ve spent 30 years mastering what moves customers; combining deep consumer insight, a global network of 100,000+ rewards, and a unique ability to drive measurable ROI for brands.

We’re 400+ people strong, across 15 global hubs. A collective of marketers, creatives and strategists who care about doing great work - and having fun while we do it. We celebrate bold thinking, empower growth, and champion the kind of culture that helps people thrive.

Here are a few things that we've got to offer:

• Dynamic & collaborative team in a creative environment with exposure to global clients & colleagues - Check out our clients

• Weekly webinars to support your development through our People Academy

• Annual TLC Wellness Week and programmes throughout the year

• TLC Culture Club - including seasonal social events, tasty lunches & more

• TLC Gives Back - volunteering opportunities, including off site visits and volunteering leave

• TLC Rise - supporting and empowering women into leadership roles

• 'Frankies' - Our very own awards ceremony where we walk down the TLC red carpet in our best outfits

• TLC Owner's Club - Everyone that is part of the TLC experience contributes to our success, which is why we all own a piece of TLC as part of our share holder scheme

From shaping internal culture to supporting client moments and driving key projects, you’ll be equal parts organiser, connector, and operator. You’ll also play a key role in bringing our People & Culture agenda to life across the region.

What you'll be doing:

Executive and Business Support

Act as a trusted partner to the APAC CEO and leadership team
Keep priorities aligned by managing diaries, actions, and follow ups
Create clear, high quality decks, reports and presentations
Coordinate meetings, events and travel with efficiency
Capture key discussions and ensure actions and outcomes are tracked

Client and Commercial Support

Provide research and preparation for client and partner meetings
Build strong relationships through regular communication
Maintain CRM systems and reporting with accuracy and consistency
Support the development of pitches and proposals

Projects and Experiences

Drive special projects and TLC initiatives across APAC
Deliver events and experiences that bring clients and teams together
Support internal programmes such as Frankie’s and Local Culture Club

People and Culture

Serve as a local point of contact for HR queries
Support the employee lifecycle from hiring through to onboarding and offboarding
Champion culture, engagement and global People initiatives within the region

Office and Operations

Oversee the smooth running of the Singapore office
Manage suppliers, vendors and day to day operations
Provide support across expenses, administration and coordination

Who we're looking for:
Experience supporting senior leaders or board level stakeholders
Strong organisational skills with a proactive approach
Clear and confident communication, with the ability to build relationships quickly
Comfort working independently in a fast paced, evolving environment
Attention to detail and pride in delivering high quality work
Discretion and professionalism when handling sensitive information
Advanced Microsoft Office capability
Energy, ownership and a positive mindset

Being a people-led business, we hire upon values and believe that our people are what make the beloved TLC culture so unique.

At TLC we aim to create a ‘world within the world’ that is free from prejudice, bias and inequity.

A world where diversity is valued and celebrated, and where we work hard to ensure all our wonderful people are given equal opportunity to succeed.

If you're excited by everything we've told you, then it's time to apply!