Director of Product

Job Overview:

We are seeking a Senior Director of Product to lead product management and architecture across Harver’s three platforms (Harver, Pymetrics, Checkster). This leader will translate the CPO’s long-term vision into clear quarterly product priorities, ensuring that the roadmap aligns to customer needs and business objectives.

The Senior Director will act as the operational bridge between global customer-facing teams (Sales, CS, Marketing, Finance) and our Amsterdam-based R&D teams, owning day-to-day product execution, roadmap delivery, and monetization strategy.

This role is firmly embedded in Product, but requires strong commercial acumen and a hands-on leadership style to ensure Harver builds the right products, with the right priorities, at the right time.

In this role you get to: 

• Build trust across functions → R&D and GTM feel aligned, with friction reduced.
• Drive monetization improvements → pricing & packaging refinements lead to measurable revenue impact.
• Ensure customer insight drives product → customer feedback clearly visible in roadmap decisions.
• Grow and empowering the product team → high performance, high retention, and increased team autonomy.
• Create clarity and focus in execution → tough trade-offs made decisively, teams feel confident in direction.

Product Strategy Execution

• Translate annual product strategy (set by the CPO) into quarterly priorities across the three platforms.
• Ensure execution is predictable, outcomes are measurable, and delivery is aligned to customer and business needs.

Cross-Functional Alignment

• Serve as the bridge between R&D (Amsterdam) and GTM functions (Sales, CS, Marketing, Finance).
• Create structured feedback loops that ensure customer insights shape product decisions.

Product Monetization (Pricing & Packaging)

• Lead Harver’s pricing and packaging execution, in close partnership with Finance, RevOps, and Sales.
• Recommend, test, and implement monetization models to improve ARR, NRR, and win rates.

Customer Engagement & Feedback

• Join customer calls, review win/loss analyses, and ensure product teams are informed by real-world customer needs.
• Represent “voice of the customer” within the product team.

Team Leadership & Development

• Manage and mentor a global team of PMs and a Product Architect.
• Build a culture of clarity, accountability, and continuous improvement.
• Ensure R&D teams are empowered to focus on discovery and delivery excellence.

Execution & Decision-Making

• Make confident trade-off calls with limited data, ensuring clarity and focus for teams.
• Provide operational leadership so the CPO can remain focused on vision, board-level alignment, and industry leadership.
• Delivering aligned quarterly roadmaps → strategy translated into action, on time and on solving the client/user need.

Success Metrics

• Retention & Growth – Improvements in GDR/NDR (net and gross dollar retention).
• Customer Satisfaction – Higher NPS of Product from client surveys.
• Client Penetration – Growth in market share within existing clients (measured by % of jobs served).
• Discovery Accuracy – well discovered and delivered capabilities that solve identifies problems for users.
• Cross-Functional Alignment – Stronger GTM/R&D collaboration, measured by fewer escalations and faster cycle times.
• Monetization Impact – Tangible ARR/NRR uplift driven by pricing/packaging improvements.
• Org Health – A high-performing, engaged PM team (measured by retention, performance, and leadership growth).

Travel and Collaboration Expectations:

Global Collaboration – Regular engagement with:

• GTM teams (US & Europe)
• Product/R&D teams (Amsterdam)
• Customers (US & Europe)
• Travel – Minimum quarterly travel to Amsterdam (4–8 trips per year, ~6 weeks total annually).
• Working Hours – Adjusted schedule to ensure daily overlap with Amsterdam (start early in Atlanta, +/- 1 hour).

We’re looking for people who have:  

• Strategic & Commercially Savvy – understands both the “build” and “business” sides.
• Decisive – makes tough calls quickly, even with imperfect information.
• Bridge Builder – earns trust with both execs and frontline teams across functions.
• Detail-Oriented – doesn’t just set vision, but dives into execution quality.
• People Leader – inspires and develops PMs and architects across geos.
• Resilient & Confident – thrives under pressure, doesn’t shy from conflict.

Location

Global (preferred: Atlanta, US)

Reports To

Chief Product Officer (CPO)

Direct Reports (Amsterdam-based)

· 3 Product Managers

· 2 Group Product Managers

· 1 Product Architect