Revenue Operations Manager

Job Overview:

We are seeking a results-driven Revenue Operations Manager with a strong sales operations background to drive operational excellence across our sales and customer teams. This is a hands-on, high-impact role focused on improving GTM processes, driving accountability, enabling tools, and ensuring our teams have the structure and support needed to scale efficiently.

This individual will act as a force multiplier for our sales and customer success organizations—bringing rigor to our revenue engine and serving as a critical partner across Sales, CS, Finance, and Enablement.

In this role you get to: 

Sales & Customer Process Improvement

· Evaluate and optimize sales and customer workflows to improve processes and collect relevant data.

· Drive continuous improvement initiatives that remove friction, reduce cycle time, and improve conversion.

· Identify bottlenecks and gaps across tools, data, and processes; build and implement scalable solutions.

Data Hygiene & Process Accountability

· Champion and enforce Salesforce data hygiene across GTM teams.

· Establish operational KPIs and hold Sales and CS teams accountable to process compliance and pipeline discipline.

· Train new reps on processes and expectations.

Territory & Book Management

· Own the design, assignment, and maintenance of sales territories and books of business in Salesforce.

· Align territory strategy with sales leadership to ensure equitable distribution and efficient coverage.

Compensation & Commission Ownership

· Design, roll out, and administer sales compensation plans in collaboration with Sales Leadership and Finance.

· Calculate and validate monthly/quarterly commissions with transparency and accuracy.

· Communicate and document comp changes and disputes clearly with team leads and individual contributors.

Tool Enablement & Adoption

· Develop processes and create improvements to the sales tool stack including **Salesforce, Gong, ZoomInfo, Sales Navigator**, and others in collaboration with the tool stack admin.

· Drive adoption and consistent usage of tools; monitor usage and coach teams on best practices.

· Serve as the point of contact for new tool evaluations and implementations.

We’re looking for people who have:

· 5+ years of experience in Revenue Operations or Sales Operations within a high-growth B2B SaaS environment.

· Located in Georgia or Colorado.

· Proven ability to be an individual contributor while influencing and holding others accountable.

· Deep expertise with Salesforce (reporting, opportunity mgmt., territories, automation).

· Proficient in core sales tools: Gong, ZoomInfo, LinkedIn Sales Navigator, etc.

· Strong analytical and problem-solving skills; comfortable using data to drive decisions and influence behavior.

· Excellent communicator — capable of enforcing process with clarity and empathy.

· Self-starter with a strong sense of ownership and urgency.

· Experience working directly with Sales, CS, and Finance stakeholders.