Customer Success Manager (CSM)

As a Customer Success Manager (CSM) within our Report Hub Team, you will own and grow relationships with key financial services clients, supporting their regulatory reporting operations and acting as a trusted advisor across support, product, and technology teams.

This role combines client engagement, problem-solving, and service improvement giving you direct exposure to complex financial ecosystems and high-impact client interactions.

Why Join Us

• Work with Global financial institutions on critical regulatory reporting

• High visibility role with direct client ownership

• Exposure to product, technology, and regulatory change

• Opportunity to shape service improvements and influence product direction

• Collaborative, global working environment

• Clear progression into Product, Technology or Client Lead Roles.