Operations Executive Air
Full-time
Job Overview
We are looking for our next Air Freight Operator, based in our CDMX office. Join our international team at cargo-partner and become part of our ongoing success story. We are hiring highly motivated individuals who believe in delivering quality service to meet our customers' needs.
We are looking for our next Air Freight Operator, based in our CDMX office. Join our international team at cargo-partner and become part of our ongoing success story. We are hiring highly motivated individuals who believe in delivering quality service to meet our customers' needs.
- Handle daily documentation and operations for air freight shipments
- Communicate with clients, vendors, suppliers, and agents
- Maintain strong relationships with customers
- Coordinate with overseas offices for shipment planning and organization
- Receive and process shipment orders
- Arrange bookings with carriers
- Monitor customer payments and invoices in cooperation with the finance department
- Perform daily tasks using the system (shipment information, updates, changes)
- Other duties as assigned by the manager
Experience
- 2 to 3 years of relevant experience
- Work experience in a freight forwarding company (preferable)
- Strong customer service and communication skills
- Experience with CargoWise (preferable)
- Able to communicate effectively in English (spoken and written)
- Detail-oriented and well-organized
- Ability to work both independently and as part of a team
- Proactive and able to manage multiple tasks in a fast-paced environment