Sales Senior Associate (Oneshift)

Leads management

• Manage and handle all inbound sales enquiries (e.g. calls, texts, emails)

• Provide quotations on cars or advise according to our internal procedures

• Assist customers to source for the best pricing in their vehicle sales requests

• Negotiate with our partners to match up the pricing needs of our customers

• Ensure continuity of service delivery by answering all requests from customers

• Perform time-sensitive tasks and coordinate appointments between our customers and partners

• Provide professional consultation and excellent customer service

• Escalate cases and requests as per company protocols

Driving revenue growth in transaction services within Cars category

• Identify the needs of potential customers to provide them with our vehicle sales and valuation, financing and vehicle insurance services

• Prospecting to potential buyers

• Monitor prospects closely for conversions to actual transactions

• Liaise with internal and external stakeholders (other depts, customers, partners, banks, etc)