SALES SUPPORT ENGINEER

We are seeking a Sales Support Engineer for our Dilovası, Kocaeli location, part of a global organization in the industrial products sector.

Job Description: Sales Support Engineer at Castolin Eutectic

As a Sales Support Engineer at Castolin Eutectic, you will play a crucial role in supporting our sales team to achieve their targets and deliver exceptional service to our clients. Your primary responsibilities will include providing technical support, preparing quotations, and assisting with customer inquiries.

Key Responsibilities:

• Offer technical support to the sales team and customers

• Prepare accurate and timely quotations for products and services

• Assist in resolving customer inquiries and issues

• Collaborate with the sales team to develop effective sales strategies

• Ensure customer satisfaction through excellent service delivery

If you are a proactive team player with strong technical knowledge and excellent communication skills, we would love to have you on board to help drive our sales success and maintain strong customer relationships at Castolin Eutectic.

If you're looking to start your career as a Sales Support Engineer at CASTOLİN KAYNAK, a leading company in welding technologies, repair, maintenance, and surface protection technologies, and join our young and dynamic team at our factory in Dilovası, Kocaeli, please check out our posting.

RESPONSIBILITIES:

• Preparing and distributing sales reports,

• Communicating customer requests and demands to production and sales units,

• Implementing and monitoring necessary procedures to ensure the fastest and most effective fulfillment of orders and requests,

• Supporting and coordinating the regional sales team,

• Executing returns tracking and order logistics processes,

• Ensuring and reporting pre- and post-sales service tracking,

• Monitoring and reporting shipments and orders,

• Monitoring and reporting collections of receivables and payables,

• Preparing reports and presentations regarding sales and inventory status as requested by management,