DevOps Engineer II

Job Summary

 We are seeking an experienced AWS Dev Ops Engineer II with strong technical leadership, hands-on experience in AWS DevOps mindset. The ideal candidate will possess in-depth knowledge of AWS services, infrastructure automation, Kubernetes, along with demonstrated success in customer satisfaction and cloud deployment processes. We are looking for an OpenShift / Kubernetes Engineer with broad expertise in orchestrating, automating, and supporting cloud-native platforms and application ecosystems. You’ll ensure the reliability, availability, and security of modern software deployments by managing clusters, CI/CD pipelines, monitoring, service discovery, and ITSM workflows.

Responsibilities

• Cloud Application Development: Develop, deploy, and manage cloud applications with a focus on scalability, performance, and security in AWS environments.
• DevOps: Implement CI/CD pipelines using tools such as Git, Jenkins, and Terraform, ensuring smooth, automated deployments and infrastructure management.
• Create and update runbooks, deployment checklists, SOPs, and operational documentation for applications and infrastructure.
• Logging & Monitoring: Implement logging and monitoring using tools like Splunk and New Relic to maintain system health and performance.
• Incident Management: Apply ITIL concepts in incident, change, and problem management to maintain service reliability and operational excellence.

OpenShift / Kubernetes Cluster Operations

• Cluster Management: Administer and tune clusters—manage nodes, pools, scheduling, resource quotas, and platform operators for smooth operations.
• Ingress & Routing: Configure routes/ingress controllers to optimize traffic flow and security.

Troubleshooting & Issue Resolution

• Diagnose issues such as pod evictions, image pull errors, registry access, DNS and networking faults, and persistent storage challenges.

Release Support & Deployment Patterns

• Design and implement blue/green, canary, and rolling deployments for risk-managed releases.
• Utilize feature flags and ensure rollback strategies for business continuity.

Security & Compliance

• Establish namespaces, RBAC, network policies, and manage secrets to enforce robust security practices and regulatory compliance.

Secrets & Configuration Management

• Administer Vault, KMS, and ConfigMaps for secrets and app configuration. Handle leases, renewals, encryption, and rotation.
• Monitor and audit access logs, approvals, and enforce dual-control procedures.

API & Messaging Operations

• Operate API Gateways (NGINX), Kafka, MQ—configure routing, rate limiting, back-pressure, consumer lag, and DLQ management.
• Troubleshoot schemas, contracts, timeouts, retries, and ensure idempotent processing.
• Manage backward-compatible deployments, versioning, and traffic shaping.

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field (or equivalent experience).
• 7+ years of experience in software engineering, including 4+ years with AWS.
• Strong knowledge of DevOps practices, pipelines, CI/CD, and infrastructure automation.
• Strong scripting/automation skills (Python, Bash, Go, etc.).
• 2 years of experience in AWS Cloud Architecture, Networking, and Security.
• Experience with infrastructure as code and policy as code tools.
• Good troubleshooting and documentation skills.
• Strong communication and teamwork abilities.
• Familiarity with agile methodologies and tools such as Jira and Confluence.
• ITIL and Agile knowledge for managing incidents and change requests.

Certifications

• AWS Certified Solutions Architect – Professional or AWS Certified DevOps Engineer – Professional.
• Relevant certifications (CKA, CKAD, OpenShift) or open-source contributions.

Preferred Skills

• Experience with cloud providers (AWS, GCP, Azure), hybrid or multi-cloud architectures.
• Familiarity with service mesh (Istio, Linkerd) and regulated environments (PCI, SOC2, HIPAA).