Customer Service Specialist

Brief

CC.Talent is seeking a dedicated and customer-focused Customer Service Specialist to support our client’s growing operations. This role will handle inquiries, troubleshooting, and customer concerns related to electric bikes and accessories. The ideal candidate must have previous experience working with a US-based e-bike or mobility company, strong communication skills, and the ability to provide excellent customer service across multiple channels. 

About the Client

Our client is a reputable e-bike company based in the United States, known for delivering high-performance electric bikes designed for everyday riders, commuters, and outdoor enthusiasts. With a strong focus on innovation, sustainability, and customer satisfaction, they offer top-tier products backed by exceptional after-sales support. Their team prides itself on delivering fast, reliable, and knowledgeable assistance to customers across the US market.