Business Analyst (FAP-BC-PM-2026-109-LD)

Introduction:

Are you an experienced agile-minded Business Analyst who is client-oriented, passionate about your work, positive, with a can-do attitude, and highly collaborative yet results-oriented? Join the Business Computing Group and bring your value to CERN! Take part!

You will join the Business Computing Group (BC), where 80+ talented international colleagues are responsible for delivering information systems for all of CERN’s business functions.

The product management driven group is working for clients across the whole Organisation (HR, Finance, Planning, Site Management, Purchasing, Logistics, and Accelerator Operations). The type of products under the group’s responsibility ranges from custom-made solutions for a few users to large and widely integrated systems with 15,000+ users. Hence, working for the BC group provides numerous perspectives for being in touch with different technologies and business areas.

Functions:

As a Business Analyst, you will liaise between agile teams, product managers, business partners and users to understand the underlying demands and advise on the best solutions. 

This transversal position will include activities in three main areas: solution, strategy, and relationship management. You will take on the following responsibilities:

Solution:

• Analyse business processes and systems to identify areas for improvement and optimisation.
• Develop and maintain business process documentation (using BPMN and specialised business process modelling tools), including process flows and user requirements.
• Guide cross-functional teams in the implementation of process improvements and system enhancements.
• In addition, familiarity with UX principles and methodologies would be advantageous in this role.

Strategy:

• Lead business analysis efforts to support the strategic objectives of our activities
• Provide strategic guidance and recommendations to senior management based on analysis findings.
• Monitor and report on key performance indicators to track progress towards organisational goals.

Relationship Management:

• Collaborate with stakeholders to gather and prioritise business requirements.
• Involved in the BA/UX chapter activities such as coordinating practices, contributing to the definition and continuous improvement of shared methodologies, and supporting the development and coaching of team members.