Coles NSW Team Leader
Full-time Entry LevelJob Overview
Immediate start!
Creative Activation is on the lookout for superstar retail Team Leader to join our dedicated team for our client, Coles, as part of the CRT team.
Merchandising experience preferred however, the right attitude is essential! You will be responsible for completing various merchandising tasks such as planograms/relays, point of sale set-up, pricing, and ticketing.
If you are an independent and driven individual with the ability to prioritise tasks and manage time effectively, we want to hear from you!
Benefits:
- Competitive Salary + Car allowance
- Monday to Friday full time role
- Work close to home
- Great team culture and opportunities for career progression
- Ongoing training and development
- Employee Recognition Program
To be successful in this role, you’ll need to:
- Consistently sets the standard for behaviour with own actions and example
- Makes well considered, informed decisions and follows through decisively with actions
- Prioritises tasks and manages time effectively to drive personal productivity
- Assists with ad hoc management / client requests where needed (store visits / follow up
- Manages client queries with urgency and is thorough and professional in follow up and communication
- Displays resilience and perseverance when confronted by challenges and setbacks
- Radiates positivity to influence, build and drive effective relationships
- Take responsibility for the overall performance and executional standards of your State field team of merchandisers
- Be the first escalation point for any store or client related field issues and resolve issues impacting KPI compliance in a timely manner
- Ensure all tools and coaching is delivered to the team, in line with program guidelines, to develop a high-performance culture and enable the team to complete their reporting duties to the level required.
- Manage staff underperformance constructively and effectively in line with company policy and procedures
- Provide team members with regular feedback, monitoring and coaching, using remote management tools (phone, email, Dashboard, coaching module)
- Ensure a strong PURPLE culture is fostered within your state
Key Performance Indicators (KPIs)
- Store execution compliance
- Call coverage
- Team retention
- Client satisfaction
- Reporting/feedback accuracy
- Adherence to timelines
This role is available to start ASAP!
Due to the high volume of applications, only shortlisted candidates will be contacted.